Privacy Policy

Lightsource is committed to maintaining the privacy of our partners. This Privacy Policy outlines what information is collected and the uses, including both Personally Identifiable Information ("PII") and also non-personal information.

In the course of working with Lightsource, you may submit PII, such as contact information or a shipping address. Lightsource will only collect PII for the purpose of carrying out essential business functions and sharing relevant information with our customers.

From time to time, we may update our Privacy Policy. You will be notified via this web page if our policy changes.

What we Collect

We may collect the following PII:

  • Full name
  • Email address
  • Billing and ship to addresses
  • Phone number
  • Other information relevant to ordering preferences

We may also collect non-personal information when you use our website, such as your activity on our site or how you were directed to our site. This helps us improve your web experience.

Third Party Disclosures 

Lightsource may disclose the information collected to third party service providers in order to carry out essential business functions or to meet its contractual obligations to customers.

Examples may include:

  • Contractors, shipping carriers, or manufacturers
  • Analytics tools to improve content for our customers
  • Law enforcement to comply with applicable laws.

    PCI Compliant Payment Processor

    Lightsource may use a third party service to process payments electronically. This “Payment Processor” will collect relevant information such as first name, last name, and credit card number. Lightsource only receives limited information about the status of your payment and does not receive your credit card number. These payments are subject to the Payment Processor’s privacy policy.

    Your Rights

    As per the European Union’s General Data Protection Restriction (“GDPR”) and California Civil Code Section § 1798.83, you have a right to access, correct, delete, or restrict use of certain PII. However, this may affect our ability to provide our services.

    For inquiries about your Personal Data, please contact us at We will work with your to accommodate your request. However, we also reserve the right to impose restrictions on such requests, if required by applicable laws.

    Data Storage and Retention

    Lightsource retains your information during the course of the business relationship and for a period thereafter of up to five years. We retain this information to allow you to recover account information, improve your user experience, and to comply with relevant tax laws.


    Lightsource has implemented security measures to protect your information from unauthorized access and accidental loss. This includes endpoint security software, both Single Sign On (SSO) and Multi-Factor Authentication (MFA) to access Lightsource’s systems and are responsible for keeping this password confidential.


    When you access our web servers, they automatically receive some anonymous information about the user’s activity. During this process, small files called "cookies" may be downloaded to identify your web browser.

    This "usage data" is used by Lightsource to improve our user experience. Cookies do not give us access to your computer or any additional information about you. If you do not want your usage data to be collected, most browsers have a setting to decline cookies. However, this may impact your user experience.


    Our website may contain links to other relevant websites. We are not responsible for the content or privacy policy of these websites. You should review the applicable privacy policy to any third party websites.

    The website and its content is not intended for minors under the age of 18. You must be at least 18 years to use our website or use Lightsource’s services.